Help & Support

As your insurance broker we understand the importance that your family, your home, your car and your valuables have to you. We provide comprehensive tailored insurance packages that will ensure you are compensated should you suffer an insured loss.

We’re here for your emergencies

Should the worst happen and you need to make a claim you can rest assured that as your insurance broker Nowell & Richards is dedicated to ensuring the process is as smooth as possible and that your loss and inconvenience is minimal.

If you need to make a claim during office hours please contact your personal Private Clients Executive on 01785 255514 or email

For all out of hours emergency claims please contact your insurance provider in the first instance. Full details will be found in your insurance policy booklet.

Contacting your insurance provider

For any out of hours emergencies such as fire, flood, motor accident or breakdown please contact your insurance provider as a priority. They will be able to assist you at any time day or night:

  • Aviva Distinct - 0800 051 1750
  • Chubb Insurance - 0800 018 0678
  • Hiscox - 0845 213 8776
  • Royal Sun Alliance - 0870 607 6513 (Home Insurance)
  • Royal Sun Alliance - 0800 096 4567 (Motor Insurance)
  • Royal Sun Alliance - 0800 096 3456 (Windscreen & Glass Helpline)
  • Zurich Private Clients - 0800 096 9999

We have one of the best teams in the business.

Since 1976, the team at Nowell & Richards have delivered tailored insurance broker services for all your requirements. Our broker services focus on providing comprehensive and bespoke insurance packages for high net worth individuals.

How can we help? Call us on 01785 255514 or